Privacy Notice

Who we are

Axion Synergetics Ltd, company number 17231983, registered office 273 Burges Road, London, England, E6 2ES, is the controller for personal data collected through this website. Contact privacy@axionsynergetics.co.uk.

What we collect

Information you submit through the enquiry form (name, company, job title, work email, telephone, country, industry, service interest, timing and your message), correspondence you send us, and limited technical data such as IP address and browser type collected by our hosting and analytics providers.

Why we use it

To respond to enquiries, assess whether we can help, prepare proposals, deliver agreed services, meet legal and accounting obligations, and secure the website.

Lawful basis

Steps taken at your request prior to entering a contract; performance of a contract; legitimate interests in responding to business enquiries and operating securely; consent where you have opted in to marketing; and legal obligation for records we must keep.

Sharing

We use third-party providers for website hosting, form handling, email and analytics. They process data on our instructions. We do not sell personal data.

Retention

Enquiries that do not lead to an engagement are retained for up to 24 months. Engagement records are retained for the period required by contract, professional indemnity insurance and UK statutory accounting obligations.

Your rights

You may request access, rectification, erasure, restriction, portability, or object to processing, and withdraw consent at any time. You can also complain to the Information Commissioner's Office at ico.org.uk.